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Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams
★★★★★
Best seller

The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing)
★★★★★

The Economics of Data, Analytics, and Digital Transformation: The theorems, laws, and empowerments to guide your organization’s digital transformation
★★★★★