4.7 out of 5
58 reviews on Udemy

The Mystery Shopper Training Program

Get paid to shop, eat & play: Everything you wanted to know about the best part-time job but didn't know where to start
Bethany Mooradian
225 students enrolled
English [Auto]
Understand the requirements that make a successful mystery shopper
Identify the different types of market research work available
Write objective evaluations according to company standards
Learn where to find REAL mystery shopping assignments
Identify scams from legitimate opportunities
Learn the proper way to contact companies to receive assignments
Understand the legalities and responsibilities of being an Independent contractor

Yes, there is such a thing as a free lunch! Companies hire people, just like you, to make observations on their stores and employees. They need the information to train workers and improve customer service, and the result is that you get to earn money while you shop and eat! Learn the secrets of mystery shopping from a professional with over 20 years in the industry. Discover who is hiring, what companies expect, how to write a great evaluation, tax reporting, common scams, and how to get started in the best part-time job ever!

Bethany Mooradian has taught over 500 classes on Mystery Shopping and working from home, helping a staggering 20,000+ students get started in the industry.  She has been a shopper, scheduler, editor, mystery shopping consultant, and is the former owner of Shop Incognito, a full service Mystery Shopping company.

Bethany Mooradian is a twice-published, award-winning author and has presented at the national Mystery Shopping conventions. Her work-at-home and mystery shopping advice has appeared in over 100 publications like Good Housekeeping, AOL Jobs, CareerBuilder, ABCNews, US News and World Reports, and others. 

The course contains nearly 3 hours of video, and over 180 pages of supplemental written material with over 250 legitimate mystery shopping companies, scheduling companies, professional organizations, and other industry resources.

Course Outline:

Part I

  • Instructor Introduction

  • Glossary

  • Basics of Mystery Shopping

  • What is Mystery Shopping?

  • Frequently Asked Questions

  • Responsibilities of Shoppers

  • Mystery Shopping in Nevada

  • Keeping track of your business (including tax information)

  • Tools of the trade

  • Not Quite Shopping

  • The types of Mystery Shopping assignments

  • Video Mystery Shopping

Part II

  • Ready, Set, Go!

  • Going through an assignment: beginning, middle and end

  • How to write an excellent report

  • Getting more assignments

Part III

  • Breaking the Myths of Mystery Shopping

  • What to do if you get caught

  • When shops go horribly wrong

  • Should you pay to shop?

  • Mystery Shopping scams

  • Starting your own mystery shopping company

  • Resources

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.7 out of 5
58 Ratings

Detailed Rating

Stars 5
Stars 4
Stars 3
Stars 2
Stars 1
30-Day Money-Back Guarantee


3 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
The Mystery Shopper Training Program


For Professionals

For Businesses

We support Sales, Marketing, Account Management and CX professionals. Learn new skills. Share your expertise. Connect with experts. Get inspired.


Partnership Opportunities

Layer 1
Register New Account
Compare items
  • Total (0)