4.7 out of 5
58 reviews on Udemy

The Mystery Shopper Training Program

Get paid to shop, eat & play: Everything you wanted to know about the best part-time job but didn't know where to start
Bethany Mooradian
225 students enrolled
English [Auto]
Understand the requirements that make a successful mystery shopper
Identify the different types of market research work available
Write objective evaluations according to company standards
Learn where to find REAL mystery shopping assignments
Identify scams from legitimate opportunities
Learn the proper way to contact companies to receive assignments
Understand the legalities and responsibilities of being an Independent contractor

Yes, there is such a thing as a free lunch! Companies hire people, just like you, to make observations on their stores and employees. They need the information to train workers and improve customer service, and the result is that you get to earn money while you shop and eat! Learn the secrets of mystery shopping from a professional with over 20 years in the industry. Discover who is hiring, what companies expect, how to write a great evaluation, tax reporting, common scams, and how to get started in the best part-time job ever!

Bethany Mooradian has taught over 500 classes on Mystery Shopping and working from home, helping a staggering 20,000+ students get started in the industry.  She has been a shopper, scheduler, editor, mystery shopping consultant, and is the former owner of Shop Incognito, a full service Mystery Shopping company.

Bethany Mooradian is a twice-published, award-winning author and has presented at the national Mystery Shopping conventions. Her work-at-home and mystery shopping advice has appeared in over 100 publications like Good Housekeeping, AOL Jobs, CareerBuilder, ABCNews, US News and World Reports, and others. 

The course contains nearly 3 hours of video, and over 180 pages of supplemental written material with over 250 legitimate mystery shopping companies, scheduling companies, professional organizations, and other industry resources.

Course Outline:

Part I

  • Instructor Introduction

  • Glossary

  • Basics of Mystery Shopping

  • What is Mystery Shopping?

  • Frequently Asked Questions

  • Responsibilities of Shoppers

  • Mystery Shopping in Nevada

  • Keeping track of your business (including tax information)

  • Tools of the trade

  • Not Quite Shopping

  • The types of Mystery Shopping assignments

  • Video Mystery Shopping

Part II

  • Ready, Set, Go!

  • Going through an assignment: beginning, middle and end

  • How to write an excellent report

  • Getting more assignments

Part III

  • Breaking the Myths of Mystery Shopping

  • What to do if you get caught

  • When shops go horribly wrong

  • Should you pay to shop?

  • Mystery Shopping scams

  • Starting your own mystery shopping company

  • Resources

Become a Mystery Shopper!


Meet the instructor, Bethany Mooradian, and learn about her 20+ years of experience as a Mystery Shopper. 


Going through the common terms of the Mystery Shopping industry.

What is Mystery Shopping?

The basics of Mystery Shopping: how it started and how it works today.

FAQ About Mystery Shopping

Frequently Asked Questions (FAQ) about Mystery Shopping.

Your Responsibilities as a Mystery Shopper

Going over your responsibilities as a Mystery Shopper including accepting assignments, returning assignments, keeping confidences, tax reporting and more!

Mystery Shopping in Nevada

How Mystery Shopping in Nevada is different than the rest of the US.

Keeping Track of Your Business

Keeping track of your Mystery Shopping business: learn what information you need to keep on hand for simple organization of your business.

Tools of the Trade

Common tools used in Mystery Shopping to make your life easier!

Not Quite Shopping

Other types of Market Research gigs like focus groups, mock trials, and surveys.

Types of Mystery Shops

The different types of Mystery Shops: so many to choose from!

Video Mystery Shopping

Going over the basics of video Mystery Shopping

Assignments- Beginning to End


Before you head out on your Mystery Shopping adventures, here are some quick tips to get ready.

Before, During, and After the Assignment

Learn what to expect before, during, and after your assignment.

Writing Reports

Going through the process of writing up a report. Sample blank forms are included in the resources for you to practice with!

Getting More Work

After you've started Mystery Shopping, here are some tips for getting even more work!

Beyond the Basics

Lecture 16-Myths

Breaking the myths of Mystery Shopping.

What Happens When you Get Caught!?!?

What happens when you get caught! (And tips so it doesn't happen to you!)

When Shops go Wrong

The weirdest things are going to happen on your Mystery Shopping assignments! Learn what to do when shops go wrong.

Paying to Shop?

Going through the controversial concept of "paying to shop". (Hint: You DON'T need to pay any Mystery Shopping company for the joy and privilege of working for them!)


Go through common Mystery Shopping scams and learn how to avoid them.

Starting Your Own Mystery Shopping Company

Tips for starting your own Mystery Shopping company.


What you've all been waiting for! Company listings, Scheduler listings, Professional Organizations and more :)

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.7 out of 5
58 Ratings

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30-Day Money-Back Guarantee


3 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
The Mystery Shopper Training Program


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