SAP CRM- Techanical – SAP CRM Webclient UI Training Module

The SAP CRM applications have been initially an integrated on-premises customer relationship management software manufactured by SAP SE which targeted business software requirements for marketing, sales and service of midsize and large organizations in all industries and sectors.

Customer Relationship Management is a business strategy for optimizing customer interactions. It helps in understanding your customers, their needs and requirements. SAP Business Suite is a suite of business applications that enable your company to handle total value chain across the business and its partners. SAP CRM is a part of SAP business suite. It can implement customized business processes, integrate to other SAP and non-SAP systems, help achieve CRM strategies. SAP CRM can help an organization to stay connected to customers. This way organization can achieve customer expectations with the types of services and products that he or she actually needs.

01. Introduction

02. SAP CRM Webclient UI

03. SAP CRM Web client architecture

04. Layers of SAP CRM Web UI

05. BOL vs GENIL

06. Project overview

07. ABAP Objects

08. GENIL Components

09. GENIL model editor

10. GENIL model editor_2

11. GENIL BOL Browser

12. BOL Browser

13. Component ZMOB

14. Container object

15. Container object_2

16. Modify objects

18. GENIL Modeling

19. Bussiness object layer

20. BOL programming

21. BOL Programming

22. BOL Objects

23. Important classes _ Objects

24. Creating entity

25. UI Component Workbench

26. Search criteria view

27. Creating bussiness server pages

28. Component controller

29. Web client component

30. Web client component_2