This exam course covers all the information needed to pass the exam on your first try!
This course will provide a tentative explanation of each correct option which will give you a practical understanding of the Salesforce platform.
This practice test also includes recent changes of SP21.
It will guide you the exact process to waive off 40 USD on your certification cost. *Based on the availability of the vouchers.
If not 100 % then at least 75-85 % of scenarios will be identical to these practice tests.
I regularly update all of my courses as per new updates or new releases. So, the learner does not need to worry about any changes.
To find all trailhead modules of Service Cloud please follow “Service Cloud trail mix”. (Details are given in the course)
Are you ready to pass the Salesforce Certified Service Cloud Consultant Certification?
Find out by testing yourself with this new offering on Udemy.
Each of the 3 practice tests in this set provides an entire exam’s worth of questions, enabling you to confirm your mastery of the topics and providing you with the confidence you’ll need to take the exam.
The tests in this set are timed, so you’ll know when you’re taking more time than the official test allows, and at the end of the test, you’ll receive a personal breakdown of the questions you answered correctly and incorrectly (tentative explanation) to improve your knowledge and make you more prepared to pass the actual exam.
I highly recommend reading the explanations provided after each practice test, not only for the correct choices but also for the incorrect ones.
This will help improve your understanding of this feature-rich platform and increase your exam score dramatically.
By paying attention to this course and repeating all the tests until you get 90% or more on each one, you should be able to ace the real exam with confidence.
There is a huge benefit to opt for this course as I do generate a promotion coupon code every first week of each month (for my existing learner) which will make all of my courses available at the minimum price of Udemy.
Once you opt for any of my courses you will receive a promotional email. (If it is Gmail you will find it under the “Promotion” folder).
Apart from the Service Cloud course, I have also published the below courses on Udemy.
Salesforce Admin / Administrator Practice Tests &ExamVoucher
Salesforce CPQ Specialist Practice Tests&ExamVoucher
Salesforce Sales Cloud Consultant Practice Tests&ExamVoucher
Salesforce Community Cloud Practice Tests & Exam Voucher
Salesforce Platform App Builder Practice Tests & ExamVoucher
Salesforce Service Cloud Lectures, 2 Practice Tests
SLA (Service Level Agreements) & WSR (Weekly Status Report) for the IT industry
The Salesforce Service Cloud Consultant exam measures a candidate’s knowledge and skills related to the following objectives.
Industry Knowledge: 10%
Implementation Strategies: 15%
Service Cloud Solution Design: 16%
Knowledge Management: 9%
Interaction Channels: 10%
Case Management: 15%
Contact Center Analytics: 5%
Integration and Data Management: 5%
Service Console: 15%