4.29 out of 5
4.29
177 reviews on Udemy

Outstanding Customer Service – The Ultimate Guide!

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!
Instructor:
Prof. Paul Cline, Ed.D
26,311 students enrolled
English [Auto]
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Solve Problems FAST!
Retain Existing Customers!
Learn How to Create an Outstanding Customer Service Experience
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
How to Handle Difficult Customers like a PRO!
... and MUCH More!!!

Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … And  HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!

DID YOU KNOW?

“55% became a customer of a company because of their reputation for GREAT customer service”

“40% began purchasing from a competitor because of their reputation for GREAT customer service”

WHICH side Of This Formula do you want to be on???

Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!

Are YOUR Staff Trained in “Customer Service”???

This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!

A Sample Of What You Will Learn:

STOP Losing Money Due to Poor or Average Customer Service! $$$

Make MORE Money from Each Customer! $$$

SAVE a Fortune in Advertising Dollars!  $$$

Get MORE Referrals!  $$$

Retain Existing Customers! $$$

Solve Problems FAST!

Learn How to Create an Outstanding Customer Service Experience

How to Handle Difficult Customers like a PRO!

Learn the 5 Tenets of TQM

Avoid the 10 Deadly Sins of Customer Service!

… and MUCH More!!!

Sign up Now!

Introduction

1
WHY Customer Service Is CRITICAL To Your Business!
2
Good Isn't Good Enough!
3
We Are ALL in the "Helping Field"
4
Providing "Concierge" Level Of Service
5
The 5 Tenets Of TQM
6
How To Boost Customer Satisfaction
7
How To Avoid The 10 Deadly Sins Of Customer Service!
8
More Money $$$ - Through Customer Retention
9
How Much Is A Customer Worth? $$$
10
Do You Understand Your Customer?
11
Dealing With Difficult Customers
12
"LEAP" Into Customer Service!
13
Exceptional Phone Service
14
WHY Customers Buy From YOU! $$$
15
BONUS LECTURE!!! FINAL TIPS!!!

BONUS SECTION - Limited Exclusive Access For Students Only!

1
Bonus Lecture - Access 100+ Hours of Video Content!
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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177 Ratings

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30-Day Money-Back Guarantee

Includes

2 hours on-demand video
1 article
Full lifetime access
Access on mobile and TV
Certificate of Completion
Outstanding Customer Service – The Ultimate Guide!
Price:
$218.98 $149

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