This is the second course in the ‘The complete Dynamics 365 CE + PowerApps developer Course series’. This a 8 course series that will teach you how to become an expert Dynamics 365 developer from scratch.
This course talk about Customizing Dynamics 365 Customer Engagement (Dynamics CRM) application Out-of-the-box (OOB) customization tools.
By the end of this course you will be an expert in customizing your Dynamics 365 CE application using all OOB tools available. This will make you get a strong command over customizing your application as per your business requirements.
We highly recommend you cover the 1st course on this series – ‘Dynamics 365 CRM + PowerApps developer course – Part 1’ as a pre-requisite for this course.
WHAT YOU WILL LEARN FROM THIS COURSE
Course Overview
Dynamics 365 Customization basics
Customizing Dynamics 365 CE UI using themes
Customizing Entities
Customizing Entity forms
Customizing Entity attributes
Customizing Entity Views
Customizing Entity Chats
Customizing Dashboards
WHO SHOULD ATTEND THIS COURSE
Anyone can attend this course as long as you want to become a Dynamics 365 CE + PowerApps developer but this course would make more sense if you are any of the following:
CRM Consultants
Developers
IT Managers
Administrators
Software Architects
JOB OPPORTUNITIES
• Dynamics 365 provides an amazing job opportunity. There is a need for more developers in the market than functional consultants and administrators. 1:5 Ratio of functional Consultant to developers
• Average Salary $80,000 to $120,000 per annum for experienced 5-10 years developer.
PRE-REQUISITE TO ATTEND THIS COURSE
Basic Dynamics 365 CRM Knowledge
Configuration Knowledge
Basics CRM Expertise
Highly recommend to learn ‘Dynamics 365 CRM + PowerApps developer course – Part 1
By the end of this course series you will be an expert Dynamics 365 CE + PowerApps developer 🙂
STUDENT SUPPORT
You will never let you down! For all your queries related to the course will be answered in 48 hours on best effort basis.
In this lecture, you will learn about what is Customization in Dynamics 365 CRM and the basics of OOB customization.
In this lecture, you will learn why customization is required in Dynamics 365 CRM, in addition to the standard features.
In this lecture, you will learn about the different types of customization in Dynamics 365 CRM such as Out of the box customization and Code based customization, and the differences between these two.
In this lecture, you will learn about the privileges required to perform customization in Dynamics 365 CRM application - that is System administration and system customization security roles.
In this lecture, you will learn about customizing metadata while performing customizing using OOB tools and it will affect the Dynamics 365 CRM application.
In this lecture, you will learn about supported and unsupported customization in Dynamics 365 CRM and the things you need to consider while performing unsupported customization.
In this lecture, you will learn the basics of themes in Dynamics 365 CRM and how themes can be used to perform UI customization.
In this lecture, you will learn about how to access themes in Dynamics 365 CRM application from the customization area.
In this lecture, you will learn about different types of themes - System and custom themes. Also we will discuss about the differences of these two types of themes.
In this lecture, you will learn how to customize existing themes in the application and how to use them to update the branding.
In this lecture, you will learn how to create new themes - from scratch as well as cloning exiting themes in Dynamics 365 CRM.
In this lecture, you will learn about different operations that you can perform on themes such as editing, publishing and re-publishing themes.
In this lecture, you will learn about Dynamics 365 CRM/CE entity model in detail and the components of the entity model such as Entities and attrbutes.
In this lecture, you will learn about Entities in Dynamics 365 CRM and how entities are important in customizing the application.
In this lecture, you will learn about different types of Entities in Dynamics 365 CRM - that is System entities, Business and Custom entities.
In this lecture, you will learn about the components of an Entity in Dynamics 365 CRM application such as Display name, scheme name, primary field, requirement level etc.
In this lecture, you will learn how to customize an existing entity in the application and what all features of an entity can be customized.
In this lecture, you will learn the basics of custom entities and the features of custom entities.
In this lecture, you will learn how to create a custom entity and the steps involved.
In this lecture, you will learn how to create a custom entity from scratch in practice.
In this lecture, you will learn about custom activity entities and how these are different from custom entities.
In this lecture, you will learn how to create a custom activity entity from scratch in practice.
In this lecture, you will learn the basics entity forms and use of these forms in accessing records as well as customizing the entity layout.
In this lecture, you will learn about different types of Entity forms such as main form, information form, mobile form, quick create and quick view forms.
In this lecture, you will learn about the components of an entity form and these can be customized.