4.4 out of 5
4.4
96 reviews on Udemy

Customer Service Superstardom: Customers Will Love You

Customer Service Sells. Great customer service experiences are a joy to us all, be the person customers rave about
Instructor:
Judy Clark
905 students enrolled
English [Auto]
Build successful and productive customer relationships
Provide outstanding customer service
Exceed customer expectations
Build good will by understanding customer needs
Look and feel great by staying energized, positive and in control
Sharpen your communications skills, skills that can be improved over a lifetime
State what customer service means in relation to all your customers
Connect effectively with customers by phone and email with correct ettiquette
Recognize how your attitude affects customer service
Understand and deal with difficult customers, insults, threats and complaints
Use outstanding customer service to generate return business
Understand and use verbal and non-verbal communication
Advance in their organisation through customer service success

Customer Service is the gold standard for better business, and better business is better income. Happy days and rewards will come from your great service. Learn all the tricks to deal with customer service situations.

What our students say… 

    “The instructor was clear, concise, informative and engaging which made it a pleasure to participate. I will be recommending this course to my staff if not paying for them to take it.” 

    — Stefan (Customer Service and Communication for Success student) 

    “Excellent presentation, great content and knowledgeable presenter.” 

    — Damien (Customer Service and Communication for Success student) 

  Never stop believing in the importance of the single customer 

    Do you remember that first customer? The care you took to make sure that your customer service was “over the top” impressive? This customer was crucial to the business.

We all agree that customer service and communication is very important. So why do we see lots of poor examples? Have you experienced the rude call centre person? Or the sales assistant busy chatting to a coworker? We all have!

We all know what bad customer service feels like. The fact that you are looking at customer service courses means you’re ahead of the rest. This course takes you back to customer service basics.


Every single customer is irreplaceable!

  Customer Service and Communications Training leads you on a journey that exceeds your customer’s expectations, outperforms your competitors and makes you a valuable employee.

    Discover the secrets to creating a Customer Service competitive advantage. 

Master Customer Service and Communications skills in this course and crush your competition. 

Understand your attitude towards customer service and communication. This course is interactive and we guarantee that we will add our customer service experience to you in the course material and in our interactive course challenges.

If you don’t communicate with customers, you serve someone who does. Customer service skills are effective in building relationships within your organisation too.

    How do you stack up in Customer Service and Communications? 

    Customer Service and Communication Training offers: 

  • Training from instructors who live the material

  • Expert advice from real life experiences

  • Powerful tips and tricks for success

  • Our interaction with you – discussion on your customer experiences

  • Challenging activities

  • A platform to share your knowledge

  Enrol risk-free today with Udemy’s 30 day, no questions asked, money back guarantee. 

Click “take this course” now and make happier customers now.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.4
4.4 out of 5
96 Ratings

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30-Day Money-Back Guarantee

Includes

2 hours on-demand video
9 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion
Customer Service Superstardom: Customers Will Love You
Price:
$34.98 $24

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