4.58 out of 5
4.58
1523 reviews on Udemy

Customer Service: Keep ’em coming back!

How to give the best customer service in your industry and keep those customers raving about your business.
Instructor:
The Main Street Entrepreneur
4,522 students enrolled
English [Auto]
Make your customers happy!
Create customers who spread word about your business
Exceed customer expectations

Customer service is one of the most important concepts for any business to master. Your customers are your lifeblood. Keeping them happy and coming back is what fuels your business. Without them nothing else matters. From an online purchase to a lunch outing with friends, everyone has a story of how they weren't treated the way they felt they should be at a business. When we patronize a business we have preconceived notions of how we should be treated. If they are not met, we feel dissatisfied and often give negative reviews of our experience leaving family and friends much less likely to see experience the business themselves. If our expectations are exceeded and we leave the experience very satisfied, the chance of spreading the word and sending others to the business increase dramatically.

This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal customer service within your own business.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
4.6
4.6 out of 5
1523 Ratings

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Includes

1 hours on-demand video
5 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion
Customer Service: Keep ’em coming back!
Price:
$59.98 $43

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