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Complete Salesforce LIGHTNING Certified Administrator-2021

Updated for '2021; 85 Question Practice Test Included! Plus downloadable resources and section quizzes.
Instructor:
Real Skills
2,340 students enrolled
English [Auto]
Understand all the topics required for passing the Salesforce Certified Administrator Exam in depth
Get in depth understanding of the Salesforce Platform
Understand how to configure Salesforce for real-world scenarios
Understand how to use the Salesforce and SalesforceA apps
Pass the Salesforce Admin Certification exam
Understand the differences between Salesforce Lightning (latest version) and Salesforce Classic (older version)
Salesforce Security
Analytics - Reporting and Dashboards in Salesforce
How Sales and Marketing Apps work in Salesforce
How Service and Support Apps work in Salesforce
How to set up your own org, and setup users in that org
What is the app exchange and how to install packages from it
How data management works in Salesforce
How Salesforce users can manage their activities and collaborate for sales productivity

**Updated for Spring ’21 (due April 2022) yearly Salesforce administrator certification maintenance**

*Update published in December 2020:*Updated for Winter ’21**: Release notes on what is new for the latest release

**Updated for Spring ’20**

Update published in May 2020: Yearly Salesforce certification maintenance requirements for this year.

Update published in July 2020: Joined Reports in Lightning

At the time of publishing, this is the only Salesforce Certified Administrator Course on udemy that is recorded in lightning, and is not split into multiple parts. It means this course gives you best value for your money.

The practice test at the end of the course contains 85 questions, to challenge you more so you can perform well on the real test, which only has 60 questions.

This course is recorded using the latest version of salesforce (late 2019 and early 2020 versions of lightning).

The Complete Salesforce LIGHTNING  Certification Administrator Course is for anyone who wants to pass the Administrator Certification exam, also known as ADM201.  I will not only  cover all the sections required for the exam in depth, but also cover real-world scenarios, practical examples, hands on exercises, and discuss what type of certification questions you can expect while discussing a specific topic.

At the end of each section, you have quizzes to help check your knowledge.

Downloadable resources included for each section can be used as an adjunct to the course to help you retain the information better.

Who this course is for:

  • People who are new to the Salesforce Platform. I cover everything from scratch 

  • People who are currently working as Salesforce administrators, and want to enhance their practical knowledge to aid in their jobs

  • Anyone interested in passing the Salesforce Certified Administrator exam

  • Anyone who is making the transition from Salesforce classic to Salesforce lightning

Introduction

1
Introduction
2
Meet your instructor
3
How to pass the Admin Certification Exam in 30 days or Less

Organisation and User Setup

1
Organisation Set Up: Part 1
2
Organisation Set Up: Part 2
3
Organisation Set Up in Classic
4
User setup
5
Org and User Setup Quiz
6
Org and User Setup Resources

Standard and Custom Objects

1
Standard and Custom Objects Introduction
2
Standard and Custom Objects: Part 1
3
Standard and Custom Objects: Part 2
4
Standard and Custom Objects Quiz
5
Standard and Custom Objects Resources

Security and Access

1
Security and Access - Roles and Sharing Rules
2
Security and Access - Profiles
3
Security and Access - Permission Sets
4
Security and Access Quiz
5
Security and Access Resources

Sales and Marketing Applications

1
Sales and Marketing Applications - Sales Process and Lead Object
2
Sales and Marketing Apps - Auto Response Rules
3
Sales and Marketing Apps - Lead Scoring
4
Sales and Marketing Apps - Assignment Rules
5
Sales and Marketing Apps - Lead Process
6
Sales and Marketing Apps - Lead Conversion
7
Sales and Marketing Apps - Opportunity Object
8
Sales and Marketing Apps - Similar Opportunities
9
Sales and Marketing Apps - Accounts and Contacts
10
Sales and Marketing Apps - Campaign
11
Sales and Marketing Apps - Content
12
Sales and Marketing Apps Quiz
13
Sales and Marketing Apps Resources

Service and Support Applications

1
Service and Support Applications - Intro, Case Object, and Support Process
2
Service and Support Applications - Support Settings
3
Service and Support Applications - Case Escalation and Console App
4
Service and Support Applications - Solutions and Knowledge
5
Service and Support Applications - Knowledge
6
Service and Support Applications - Ideas
7
Service and Support Applications - Communities
8
Service and Support Applications Quiz
9
Service and Support Applications Resources

Activity Management and Collaboration

1
Activity Management and Collaboration
2
Chatter
3
Activity Management and Collaboration - Quiz
4
Activity Management and Collaboration Resources

Data Management

1
Data Management - Introduction and Import Wizard
2
Data Management - Data Loader and Data Backup/Export
3
Data Management - Duplicate Rules
4
Data Management - Mass Transfer
5
Data Management Quiz
6
Data Management Resources

Analytics - Reports and Dashboards

1
Analytics - Introduction to reports, report security, and tabular reports
2
Analytics - Summary and Matrix Reports in Lightning
3
Analytics - Summary and Matrix Reports - Charts
4
Analytics - Conditional highlighting in reports
5
Analytics - Reports in Classic, Joined Reports in Classic, and Report Automation
6
Analytics - Joined reports in Lightning
7
Analytics - Custom Report Types
8
Analytics - Dashboards
9
Analytics - Dashboards Part 2
10
Reporting and Analytics Quiz
11
Analytics - Reports and Dashboards Resources

Workflow / Process Automation

1
Workflow and Process Automation - Validation Rules
2
Workflow and Process Automation - Workflow
3
Workflow and Process Automation - Flow
4
Workflow and Process Automation - Process Builder
5
Workflow and Process Automation - Approval Process
6
Workflow and Process Automation Quiz
7
Workflow and Process Automation Resources

Desktop and Mobile Administration

1
Desktop and Mobile Administration
2
Salesforce and outlook integration
3
Desktop and mobile administration - quiz
4
Desktop and mobile administration - resources

App exchange

1
App Exchange
2
App exchange - quiz
3
App exchange - resources

Conclusion

1
Conclusion

Release Updates and Certification Maintenance Requirements

1
Administrator Certification Maintenance (Spring '20)
2
Winter 2021 Release Overview for Sales and Service Cloud
3
Spring 2021 Certification Maintenance

Practice Test

1
Salesforce certified administrator practice test

IMPORTANT NOTE: The actual exam contains only 60 questions, and you have 105 minutes. I have provided 85 questions in this practice test for two reasons.

1. To give you more questions for practice

2. To challenge you more during the preparation so that you won't be stressed for time in the actual exam.

The question structure and difficulty is similar to that of the actual exam.

Please let me know if you would like me to cut this back to 60 questions.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Includes

12 hours on-demand video
11 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion
Complete Salesforce LIGHTNING Certified Administrator-2021
Price:
$218.98 $159

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